Welcome to corporate website of Transtelecom company. Transtelecom JSC is one of the largest communication operators in the
Republic of Kazakhstan. We specialize in provision of a wide range of telecommunication services,
digitalization and system integration in the field of IT, communications, automation and energy.
Our business goal is to bring Kazakhstan people to digital well-being.
We are open to dialogue and ready to establish mutually beneficial cooperation, which favors long-lasting relationships.
Our history started in 1999 when the structural subdivision of the National Company KTZ JSC branched to the independent organization
named Transtelecom JSC. The company was engaged back then in technical support organization for the
communication system in the railway sector and its further upgrading. By the year 2017, the Company
has built fiber-optic communication lines of about 15,000 km length, that covered all regions of
the Republic of Kazakhstan.
Currently Transtelecom JSC is a system integrator in the field of IT, communications, automation and energy, a provider of
telecommunication and digital solutions.
Let's bring Kazakhstanis to digital welfare!
Проведение аудиторских проверок в области общих компьютерных контролей (ITGC), автоматических ERP-контролей,
хода реализации ИТ-проектов, информационной безопасности, телекоммуникационной сетевой инфраструктуры,
управлении ИТ-активами. Аудит эффективности бизнес процессов
«Transtelecom» JSC welcomes professionals, creates qualitative facilities for working and development
and oriented to long term relationship with employees.
Single number for all regions of the RK
One of the solutions for the Company's internal business processes optimization and reduction of significant IT costs is the transition to cloud provider services in order to increase the range of tasks, improve the scalability of IT systems, enhance the security of information exchange and reduce costs. Transtelecom data centers comply with Tier 3 reliability standards
Co-location - is the customer's server hosting on special sites of Transtelecom JSC to support the operation of the customer's server by using multi-level redundancy of communication channels, ensuring uninterrupted power supply and organizing the necessary climatic variables. Transtelecom data centers comply with Tier 3 reliability standards
The «workplace arrangement» service includes control & support for desktop systems, messaging devices, mobile devices and wireless access devices, printing and copying equipment.
Telephone communication is the pioneer of operational communication.
It is used both for the transmission of analog messages and for transmission of digital information and text or graphic, that is why not only people can be subscribers of the telephone network, but various hardware as well. The principle of the telephone network operation is based on the transmission of an audio signal through communication channels.
The operating principle of IP telephony is the conversion of voice communications into data packets. The telephones are connected to the data ports of the IP network. Whereby, telephone functions can easily be performed by another device already connected to the network.
Access to the Internet is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
Information systems implementation services provided for client's business processes automation, product quality raising and management optimization.
IP VPN - Virtual private data transmission network is a technology providing secure (closed from external access) connection of a logical network over a private or public network in the presence of high-speed Internet, for data transmission between objects via TCP/IP protocol.
Contact Center is a specialized operational division of a company with functions related to the processing of telephone calls and the establishment of communication channels with potential customers.
Service to handle calls, office telephony and full supervision of employees
A set of measures and solutions based on a ServiceNow single cloud platform, with optimal use of resources and customer focus, in order to improve business performance. ServiceNow is an IT infrastructure management system for medium and large businesses based on the automation of key business processes.
Information cyber security from Transtelecom JSc is a complex of technical and organizational measures aimed at assurance of corporate data security and confidentiality.
Outsourcing of printing services is a complex of measures that allow to solve the problem of printing continuity and quality without the need to keep staff of specialists in copying technology and printing devices on the balance sheet of the Company.
Online training allows to resolve the employees’ training and upgrading issues, providing free access to educational materials from any place.
The «Everydoc» automated multi-user electronic document management system, accompanies the process of work management of a hierarchical organization to ensure the goals achievement by this organization.
System of documents storage in a digital form ensures the reliability of document storage, its confidentiality and delineation of access rights, tracking the history of document use, convenience and speed of searching.
Telecommunication technology of interactive relation of two or more remote subscribers with the help of hardware and software computer facilities, where they can exchange audio and video information in real time, taking into account the transfer of control data.
Transtelecom JSC opened an SAP competence centre and today is the only authorised S4HANA partner in Kazakhstan with the status
Fiscal Data Operator
Unlimited recording of calls
Monitoring of all incoming and outgoing calls of employees in a personal account and in a mobile application.
Integration with CRM
* integration of telephony with CRM with the ability to save with CRM records of calls
* automatically create contacts and transactions
* make calls by clicking on the client number
* automatically transfer the call to the responsible employee
Making automatic calls on the list with playing a pre-recorded message
Set of functions for creating a contact center
Telephone communication is the pioneer of operational communication. It is used both for the transmission of analog messages and for transmission of digital information and text or graphic, that is why not only people can be subscribers of the telephone network, but various hardware as well.
The Internet access is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
Transtelecom JSC provides digital communication channels for telecommunication operators throughout the territory of the Republic of Kazakhstan with a bandwidth of 64 kbit/s and above.
Transtelecom JSC together with foreign partners - communication operators, offers the data and voice transmission services between Europe and Asia on the basis of FOCL.
The clear digital channel connection technology assumes the use of a copper pair as a connecting line on the section between the operator's node and the subscriber's equipment, and as a transport medium between the nodes of the connection operator of the subscriber's points - the fiber-optic communication line.
EDT ACS is a complex automation and information support of business processes in the registration, control and analysis of consumption: electricity and diesel fuel in the field of railway transport.
The "Magistral" ACS is an automated control system for the objects of the railway infrastructure of the railway transport industry.
The integrated safety and security system is aimed at reduction in the number of crimes and assurance of anti-extremism and anti-terrorism measures execution in crowded places.
"ISMS" is a service that provides detection and prevention of information security incidents using modern and functional means.
The "Digital Mining" for KazAtomProm JSC is a MES class complex production support system (production process control system) to provide a full cycle of automation of the main production processes in the subsoil use sector.
«Smart-city» - is a complex of innovative projects aimed at population's living standards development and improvement using information and communication technologies that solve the critical components of urban services and infrastructure using more effective methods.
A striking example of a "Contact Center" service arrangement is a "SBIC" (Single Business Information Center) project. The SBIC with a single dial-up number "105" operates throughout the territory of the Republic of Kazakhstan from December 2012.
«Mobile office» for SAPF JSC - field servicing of depositors (beneficiaries). The main goal of the project is to support socially vulnerable layers of the population, providing information and consulting assistance to people with disabilities, as well as providing effective pension services for depositors (beneficiaries) outside the SAPF’s offices.
The digital office is a fully automated department of Kazpost JSC, which is accessible to the public 24 hours a day, 7 days a week. Postal and financial services can be obtained through interactive computer equipment, without the involvement of maintenance personnel. Services in the office of the future are provided by the electronic cashier, hybrid ATMs, postal machines and VR agents.
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