Data processing
Virtual Data Center
One of the solutions for the Company's internal business processes optimization and reduction of significant IT costs is the transition to cloud provider services in order to increase the range of tasks, improve the scalability of IT systems, enhance the security of information exchange and reduce costs. Transtelecom data centers comply with Tier 3 reliability standards
Co-location
Co-location - is the customer's server hosting on special sites of Transtelecom JSC to support the operation of the customer's server by using multi-level redundancy of communication channels, ensuring uninterrupted power supply and organizing the necessary climatic variables. Transtelecom data centers comply with Tier 3 reliability standards
The services of a Cloud Data Center of Transtelecom JSC are provided under the IaaS service model.
The IaaS infrastructure is an integrated solution that allows application of an easily configurable set of IT infrastructure elements (on demand resources - servers, data warehouses, network devices, software), with access to them via the Internet, that is, without strict bounding of your location to the point of service.
For Office
Workplace arrangement
The «workplace arrangement» service includes control & support for desktop systems, messaging devices, mobile devices and wireless access devices, printing and copying equipment.
Telephony
Organization of local, long-distance and international communication
Telephone communication is the pioneer of operational communication.
It is used both for the transmission of analog messages and for transmission of digital information and text or graphic, that is why not only people can be subscribers of the telephone network, but various hardware as well. The principle of the telephone network operation is based on the transmission of an audio signal through communication channels.
Benefits:
Additional services:
Additional services:
The operating principle of IP telephony is the conversion of voice communications into data packets. The telephones are connected to the data ports of the IP network. Whereby, telephone functions can easily be performed by another device already connected to the network.
- Savings - the cost of IP-communication is much less than for telephone calls both within the same city, and to distant regions and countries;
- Opportunity to communicate simultaneously with several people, which saves time, making you able to create a conference in real time;
- High quality communication;
- Security of call and data transmission;
- The opportunity to make a video call, creating a maximum effect of presence;
- Call routing
- Incoming caller ID, call forwarding
- Additional services within IP-telephony, which allows to find out whether a particular subscriber is available, edit and manage the address book, etc.
- Delivery and configuration of IP phone and mini PBX;
- IP telephony management;
- Communication services;
- Service support during business hours;
- Replacement of faulty equipment and spare parts.
- High noise immunity through the code stability;
- Opportunity to attest any document (certified telegram);
- Inability to penetrate into the telegraph network from the outside.
Internet
Access to the Internet is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
IT implementation and maintenance
Information systems implementation services provided for client's business processes automation, product quality raising and management optimization.
IP VPN
IP VPN - Virtual private data transmission network is a technology providing secure (closed from external access) connection of a logical network over a private or public network in the presence of high-speed Internet, for data transmission between objects via TCP/IP protocol.
Contact Center
Contact Center is a specialized operational division of a company with functions related to the processing of telephone calls and the establishment of communication channels with potential customers.
Hosted PBX
Service to handle calls, office telephony and full supervision of employees
For Business
ITSM Services
A set of measures and solutions based on a ServiceNow single cloud platform, with optimal use of resources and customer focus, in order to improve business performance. ServiceNow is an IT infrastructure management system for medium and large businesses based on the automation of key business processes.
CyberSecurity
Information cyber security from Transtelecom JSc is a complex of technical and organizational measures aimed at assurance of corporate data security and confidentiality.
Printing Service
Outsourcing of printing services is a complex of measures that allow to solve the problem of printing continuity and quality without the need to keep staff of specialists in copying technology and printing devices on the balance sheet of the Company.
E-Learning
Online training allows to resolve the employees’ training and upgrading issues, providing free access to educational materials from any place.
Electronic document flow
The «Everydoc» automated multi-user electronic document management system, accompanies the process of work management of a hierarchical organization to ensure the goals achievement by this organization.
Electronic archive
System of documents storage in a digital form ensures the reliability of document storage, its confidentiality and delineation of access rights, tracking the history of document use, convenience and speed of searching.
Videoconferencing
Telecommunication technology of interactive relation of two or more remote subscribers with the help of hardware and software computer facilities, where they can exchange audio and video information in real time, taking into account the transfer of control data.
SAP Competence Center
Transtelecom JSC opened an SAP competence centre and today is the only authorised S4HANA partner in Kazakhstan with the status
Fiscal Data Operator 
Hosted PBX
Unlimited recording of calls
Monitoring of all incoming and outgoing calls of employees in a personal account and in a mobile application.
Integration with CRM
* integration of telephony with CRM with the ability to save with CRM records of calls
* automatically create contacts and transactions
* make calls by clicking on the client number
* automatically transfer the call to the responsible employee
Automatic information
Making automatic calls on the list with playing a pre-recorded message
Call center
Set of functions for creating a contact center
For Home
Telephony
Telephone communication is the pioneer of operational communication. It is used both for the transmission of analog messages and for transmission of digital information and text or graphic, that is why not only people can be subscribers of the telephone network, but various hardware as well.
Internet
The Internet access is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
Internet
The Internet access is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
For communication operators
Internet
The Internet access is provided through dedicated digital channels - a high-quality and reliable high speed connection, which is organized by allocating a free resource from an existing or a new fiber optic line.
Leasing of digital trunks on the basis of FOCL
Transtelecom JSC provides digital communication channels for telecommunication operators throughout the territory of the Republic of Kazakhstan with a bandwidth of 64 kbit/s and above.
International transit of data traffic
Transtelecom JSC together with foreign partners - communication operators, offers the data and voice transmission services between Europe and Asia on the basis of FOCL.
IPLS Services
The clear digital channel connection technology assumes the use of a copper pair as a connecting line on the section between the operator's node and the subscriber's equipment, and as a transport medium between the nodes of the connection operator of the subscriber's points - the fiber-optic communication line.