Company
Services
Transtelecom JSC provides a wide range of telecommunications and IT services throughout Kazakhstan.
Customer
Services
- Contact Centre – handling requests via phone, email, chat, and fax on behalf of the customer.
- Interactive TV (TTC TV) – a scalable platform supporting OTT, CDN, mobile, and Smart TV applications.
Cloud and Digital
Solutions
- IaaS – creation of a virtual data centre with the ability to manage servers and networks.
- Electronic Archive – storage and retrieval of digital documents.
- Data Centre Colocation – rent of server capacity with power and communication channel.
- Video Conferencing – organisation and technical support.
- Distance Learning (DLST) – implementation of turnkey platforms with software and hardware.
IT Infrastructure
and Support
- Service-desk – technical support for users.
- ITSM-platform – IT process management.
- Workstation outsourcing – computer, software, and peripheral maintenance.
- Network support – network equipment setup and maintenance.
- IT infrastructure support – servers, storage systems, UPS, air conditioners.
Information
security
- ISMS – corporate data protection and security management.
- Information security consulting – maturity audit, development planning, and threat mitigation.
- SORM – connecting clients and operators to the operational control system.
System solutions
and projects
- SAP – implementation and maintenance of SAP ERP, HCM, BW, BO, CRM, HANA, S/4 HANA.
- Project implementation – managing the implementation of new services and solutions of any complexity.
Telecommunication
service
- Long-distance/international calls – telephony among regions and countries.
- SIP telephony – voice transmission over IP networks.
- SIP trunk – connecting digital telephony with the required amount of numbers.
- Telegraph communication – transmitting recorded messages with legal force.
International
соединconnectionsния
- International transit – traffic transmission via fibre-optic backbone lines (over 24,000 km).
- Peering – traffic and routing exchange between operators via BGP.
Internet
access
- ADSL – Internet via a telephone line, simultaneously with voice communications.
- FTTB/FTTX/GPON – fibre optic access to a building or apartment.
- Ethernet – high-speed internet up to 100 Gbps.
Corporate
communication
channels
- VPN/IP/MPLS – secure networks for branches and partners in Kazakhstan and abroad.
- Point-to-point digital channels – data transfer between offices.
- Satellite channels – satellite-based communications in remote regions.
- Operator interconnection – connecting third-party networks to the TTC infrastructure.
IT outsourcing
Transtelecom JSC is developing IT outsourcing, which involves design, operation, and support of IT systems for third-party organisations.
The Company provides a comprehensive array of services, from implementation and development to maintenance of ICT infrastructure. The centralised management of tasks within a single operator guarantees a high level of service quality, stability, and cost-effectiveness, particularly for large customers.
