© 2021 Transtelecom Joint-stock Company
2021
Annual Report
Transtelecom JSC
2021 ///
03
The Company made a decision
to separate the B2C segment
to improve its product portfolio.
Opera
tional
activi
ties
Operational activities
On June 11, 2021, the Management Board of Transtelecom JSC approved the organizational structure of the B2C segment, including the new structure of the B2C segment’s sales departments, in order to strengthen the retail business’s positions in the market of telecommunications services for individuals.
Annual Report / Transtelecom / 2021
Key
achievements
by products
and segments
Total number of clients
| В2С | 98 270 |
| B2G/В2О/В2В/В2R | 4 514 |
В2С
The Company aims to improve customer service and develop its offering of digital services for every customer category, reinforcing its leadership in the telecommunications and digital solutions market.
Growth of 2021 compared to 2020
+74%
revenue growth from OTT services
+33%
revenue growth from OTT services
+29%
revenue growth in the B2C segment
В2С segment revenue dynamics
1,753,942
2019
2,064,619
2020
2,654,574
2021
The revenues of the B2C
segment for 2021 amounted to
2,654,574 thousand tenge
3% share in total revenue, an increase of 29% compared to 2020
B2B/ B2G/ B2R/ В2О
Transtelecom JSC creates digital ecosystems of services in the corporate and government segments, offering modern digital solutions for businesses as part of the implementation of government initiatives. Thanks to our partnership, the railway industry is systematically switching to «digital rails».
Strategic business initiatives of Transtelecom JSC in the B2B sector until 2023:
- Expanding the client base in Kazakhstan and abroad.
- Analysis of market opportunities/competitive position.
- Improving the efficiency and competence of employees.
- Financial efficiency.
- Development of new products and solutions.
- Development of internal processes.
- Development of competitive business areas within the company.
Revenues in the B2B, B2G,
B2R, and B2O sectors amount to
71,443,695 thousand tenge
84% share in total revenue, an increase of 19% by 2020
International
B2O business
For many years, Transtelecom JSC has been active in providing quality communications services in both the domestic and international markets. Our partners are the biggest businesses for which having access to high-quality telecommunications services is a must.
Backbone fiber-optic
communication lines
Transtelecom
B2G/B2R
At year’s end, the corporate and government segment saw a 73% increase in revenue, primarily as a result of increased sales of new digital products like in-formation security services, OTT, and cloud services, as well as cloud and data center services.
The key area of business in the public sector is the provision of telco and IT services for government agencies and organizations. In 2021, the business devel-opment unit in the public sector continued to work with government customers, increasing revenue by more than 3.5 times compared to 2020.
According to the results of the B2R segment, revenue for 2021 amounted to 10.6 billion tenge. The increase to income in 2020 was 152%. The contribution of B2R segment to the company’s net profit amounted to 5.5 billion tenge.
By the end of 2021, there is a rise in the proportion of IT projects in the B2R portfolio: whereas in 2020, the income from IT projects accounted for 24% of total revenue, it will then account for 31% by then.