The Company
Today


The Company’s areas of expertise include telecommunications, digitalisation, and systems integration in the fields of IT, communications, automation, and energy.

Company
Profile

Transtelecom Joint-Stock Company (hereinafter referred to as Transtelecom JSC, the Company) is one of Kazakhstan’s largest telecommunications providers. The Company’s areas of expertise include telecommunications, digitalisation, and systems integration in the fields of IT, communications, automation, and energy.

Activity goals

  • Providing advanced digital solutions in Kazakhstan and beyond.
  • Modernisation and integration of information and telecommunications networks.
  • Profit generation and protection of shareholder interests.

Network and coverage

  • 14 branches throughout the country.
  • 2 data centres.
  • A comprehensive fibre-optic communication line network connecting Kazakhstan with operators in Russia, China, Kyrgyzstan, Uzbekistan, and (potentially) Turkmenistan.

Primary services

Communications
(international, long-distance,
local)

Internet access

Backbone communication channels

Infocommunications,
digital, and cloud
services



Organisational
Structure

The organisational structure of Transtelecom JSC is built on the principles of Adizes methodology. It is flexible, adaptive, and prioritises the development of distinctive competencies, the effective implementation of innovations, and the rapid response to change.

Organisational
Structure as
of December 31,
2024

General Meeting of Shareholders

Board of Directors

Management Board

Central Office

Almatytranstelecom

Aktautranstelecom

Aktobetranstelecom

Astanatranstelecom

Atyrautranstelecom

Zhambyltranstelecom

Karagandytranstelecom

Kokshetautranstelecom

Kostanaytranstelecom

Kyzylordatranstelecom

Oskementranstelecom

Pavlodartranstelecom

Semeytranstelecom

Shymkenttranstelecom



Mission,
Vision
and Values

Mission

To lead Kazakhstanis to digital prosperity, utilising the Company’s unique capabilities.

Vision

vision of Transtelecom JSC is to be a diversified operator that provides a diverse array of ICT services, implements large-scale, complex projects in the private and public sectors, and provides a wide spectrum of services to individuals and organisations.


This statement comprises
the following essential
components:

  • Provision of services across all market segments.
  • Integration of service provision and project implementation.
  • Possessing a comprehensive service portfolio that includes traditional communications services, as well as IT and cloud services.

Values

Respect.

We hold one another in high regard.
We regard clients, partners, and competitors as equals, embracing their own values and objectives, listening to them, identifying common ground, and establishing mutually beneficial relationships, provided that this does not contradict the values of Transtelecom JSC.

Improvement.

We are in a perpetual state of improvement.
Transtelecom JSC is committed to enhancing the quality of its services and the convenience of use for customers, as well as employee qualifications and engagement in the Transtelecom JSC activities, the efficiency of its business processes and procedures, and organisational structure.

Reliability and Reputation.

We are a reliable Company and prioritise our reputation.
Transtelecom JSC endeavours to preserve and improve its reputation as a reliable service provider and partner, socially responsible and law-abiding market participant.



Business
Model

Key Partners

  • Development of a partnership business model (attracting partners while maintaining strategic control over the business)

Key activities

  • Attracting new customers
  • Participating in tenders
  • Participating in the regulatory process

Key resources

  • Human resources
  • Technical infrastructure

Value propositions

  • Provision of Cloud Services
  • International Transit and Internet Services

Customer Relationships

  • The Company is focused on maintaining long-term relationships with customers

Channels

  • Own fibre-optic communication network
  • Data centres

Customer segments

  • B2KTZH
  • B2BG
  • B2O
  • B2SP
  • B2R
  • B2C
  • B2Cloud

Cost structure

  • Outsourcing of work/services
  • Capital expenditures (equipment purchase)
  • Infrastructure operation

Income flow

  • Concluding profitable contracts for the implementation of work/provision of services