Company
Profile
Transtelecom Joint-Stock Company (hereinafter referred to as Transtelecom JSC, the Company) is one of Kazakhstan’s largest telecommunications providers. The Company’s areas of expertise include telecommunications, digitalisation, and systems integration in the fields of IT, communications, automation, and energy.
Activity goals
- Providing advanced digital solutions in Kazakhstan and beyond.
- Modernisation and integration of information and telecommunications networks.
- Profit generation and protection of shareholder interests.
Network and coverage
- 14 branches throughout the country.
- 2 data centres.
- A comprehensive fibre-optic communication line network connecting Kazakhstan with operators in Russia, China, Kyrgyzstan, Uzbekistan, and (potentially) Turkmenistan.
Primary services
Communications
(international, long-distance,
local)
Internet access
Backbone communication channels
Infocommunications,
digital, and cloud
services

Organisational
Structure
The organisational structure of Transtelecom JSC is built on the principles of Adizes methodology. It is flexible, adaptive, and prioritises the development of distinctive competencies, the effective implementation of innovations, and the rapid response to change.
Organisational
Structure as
of December 31,
2024
General Meeting of Shareholders
Board of Directors
Management Board
Central Office
Almatytranstelecom
Aktautranstelecom
Aktobetranstelecom
Astanatranstelecom
Atyrautranstelecom
Zhambyltranstelecom
Karagandytranstelecom
Kokshetautranstelecom
Kostanaytranstelecom
Kyzylordatranstelecom
Oskementranstelecom
Pavlodartranstelecom
Semeytranstelecom
Shymkenttranstelecom
Mission,
Vision
and Values
Mission
To lead Kazakhstanis to digital prosperity, utilising the Company’s unique capabilities.
Vision
This statement comprises
the following essential
components:
- Provision of services across all market segments.
- Integration of service provision and project implementation.
- Possessing a comprehensive service portfolio that includes traditional communications services, as well as IT and cloud services.
Values
Respect.
We hold one another in high regard.
We regard clients, partners, and competitors as equals, embracing their own values and objectives, listening to them, identifying common ground, and establishing mutually beneficial relationships, provided that this does not contradict the values of Transtelecom JSC.
Improvement.
We are in a perpetual state of improvement.
Transtelecom JSC is committed to enhancing the quality of its services and the convenience of use for customers, as well as employee qualifications and engagement in the Transtelecom JSC activities, the efficiency of its business processes and procedures, and organisational structure.
Reliability and Reputation.
We are a reliable Company and prioritise our reputation.
Transtelecom JSC endeavours to preserve and improve its reputation as a reliable service provider and partner, socially responsible and law-abiding market participant.
Business
Model
Key Partners
- Development of a partnership business model (attracting partners while maintaining strategic control over the business)
Key activities
- Attracting new customers
- Participating in tenders
- Participating in the regulatory process
Key resources
- Human resources
- Technical infrastructure
Value propositions
- Provision of Cloud Services
- International Transit and Internet Services
Customer Relationships
- The Company is focused on maintaining long-term relationships with customers
Channels
- Own fibre-optic communication network
- Data centres
Customer segments
- B2KTZH
- B2BG
- B2O
- B2SP
- B2R
- B2C
- B2Cloud
Cost structure
- Outsourcing of work/services
- Capital expenditures (equipment purchase)
- Infrastructure operation
Income flow
- Concluding profitable contracts for the implementation of work/provision of services